
22 Matrox MED Series – User Guide
5
Cause
You may be using a grayscale setup that doesn’t conform to the DICOM standard.
1
Solution
Make sure you’re using either a fixed linear or a fixed non-linear gray palette. For more
information, see Matrox PowerDesk help.
6
Cause
Your monitor may not be properly calibrated.
1
Solution
Make sure your monitor is calibrated for the gray palette you’re using.
Problem After the startup screen, or after display settings are changed, the
screen image is garbled or unusable
(blank screen, rolling or overlapping screen images)
1
Cause
The Matrox display driver may be trying to use settings your monitor doesn’t support. This
can happen if a monitor was never selected in the software and the display resolution was
changed to one your monitor doesn’t support, or if the monitor connected to your computer
was changed without changing it in the software.
1
Solution
Windows 2000/XP –
1
If your primary display is unusable, restart your computer in VGA mode (see “Restarting
in VGA mode”, page 18).
2
Right-click the Windows desktop background, then click
Properties
"
Settings
.
3
Move the
Screen area
(Windows 2000) or
Screen resolution
(Windows XP) slider down
to its lowest setting, then click
OK
.
4
Restart your computer normally.
5
Make sure the correct monitor is selected in Windows (see “Monitor setup”, page 13).
6
Restore your original display settings (see steps 2 and 3).
Windows NT 4.0 –
1
If your primary display is unusable, restart your computer in VGA mode (see “Restarting
in VGA mode”, page 18).
2
Right-click the Windows desktop background, then click
Properties
"
Settings
.
Windows may prompt you that the display settings are incorrect for the current mode;
click
OK
to continue.
3
Move the
Desktop area
slider down to its lowest setting, then click
OK
.
WA R N I N G :
If incorrect software monitor settings are applied,
some
monitors can be
permanently damaged. For more information, see your monitor manual.
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