Matrox PJ-4OLP Guia do Utilizador descarregar pdf (Página 14)

14 Matrox TripleHead2Go – User Guide

Troubleshooting

This section addresses possible problems that could prevent you from using your Matrox product.

Problem Computer doesn’t display information after Matrox product is

connected

Cause

Your Matrox product may not be properly connected.

Solution

Make sure your Matrox product is properly connected and that all connectors are properly

fastened.

Solution

Try reconnecting your monitors, power supply cable, or USB cable. For more information,

see “Connection setup – TripleHead2Go Analog Edition”, page 4 or “Connection setup –

TripleHead2Go Digital Edition”, page 7.

Cause

Your Matrox product may not support the selected display mode.

Solution

Make sure your Matrox product supports the selected display mode. For more information,

see “Supported display modes”, page 21.

Problem No power indicator light (black)

Cause

Your power supply cable or USB cable may

not be properly connected.

Solution

Make sure your power supply cable or USB cable are properly connected. For more

information, see “Connection setup – TripleHead2Go Analog Edition”, page 4 or

“Connection setup – TripleHead2Go Digital Edition”, page 7.

Cause

TripleHead2Go Digital Edition only

– Your USB cable may not be connected to a powered

USB port.

Solution

Make sure your USB cable is connected to a powered USB port. If the USB port you’re

currently using isn’t powered, try using a different USB port.

Power

indicator

light

TripleHead2Go Digital Edition shown

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