Matrox TripleHead2Go – User Guide 19
2
Solution
If your monitor has an auto-adjust control, try using it to adjust the image quality of your
displays. For more information, see your monitor manual.
Problem Screen image defects appear
(tearing)
1
Cause
You may be using a higher display resolution than what your graphics hardware supports.
1
Solution
Select a lower display resolution. This generally results in better image quality.
2
Solution
If you’re using a 32-bit color palette, try using a 16-bit color palette instead.
Problem Matrox product isn’t automatically detected
1
Cause
Your Matrox product may not support the selected display mode or the graphics hardware in
your computer.
1
Solution
Make sure your Matrox product supports the selected display mode. For more information,
see “Supported display modes”, page 21.
2
Solution
Make sure your Matrox product supports your graphics hardware.
Problem Program window or dialog box doesn’t appear on screen
1
Cause
Another window or dialog box may be covering the window or dialog box you want to see.
1
Solution
Move, close, or minimize any window or dialog box that may be covering the window or
dialog box you want to see.
2
Cause
If you’re using multi-display mode, the program window or dialog box may be in a display
or on a monitor that’s unusable. (For example, your monitor may not be properly connected
or configured.)
1
Solution
Make sure all the displays and monitors you want to use are usable. For more information,
see other troubleshooting items in this guide.
3
Cause
The program window or dialog box may be somewhere off-screen.
1
Solution
If the program window you want to see is named on the Windows taskbar, right-click on it
and select
Maximize
. (If you click
Restore
the program window goes back to its previous
position. To fix this problem, see the other solutions.)
2
Solution
Manually move the program window or dialog box:
1
Press [Alt]+[Space].
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